Privacy Policy

T. Golden Advocacy Solutions, LLC ("we," "us," or "our") operates tgoldensolutions.com and related websites, tools, and services (collectively, the "Site").

​

Our offerings include the Golden Signal brand, including The Golden Protocol, The Golden Thread, The Golden Read, and related programs and materials, as well as our Advocacy Solutions services.

​

This Privacy Policy explains what personal information we collect, how we use and disclose it, how long we retain it, and the choices available to you.

​

By using the Site or providing personal information to us, you acknowledge the practices described in this Privacy Policy.

 

1. Information We Collect

 

The information we collect depends on how you interact with us.

 

Information You Provide Directly

We may collect:

• Your name, email address, telephone number, and other contact information when you contact us, complete a form, or book a consultation.

• Company name, job title, and other professional information when you inquire about Golden Signal programs or services.

• Registration and participation information associated with training programs, workshops, courses, or events.

• Survey responses, program feedback, or evaluations you voluntarily provide.

• Information you provide when purchasing products or services.

• Messages, questions, drafts, or other text you submit to The Golden Read for communication analysis.

• Information you provide when subscribing to newsletters or other communications.

• Communications you send to us by email, through the Site, or through another authorized communication channel.

 

Advocacy Solutions Client Information

 

If you engage Advocacy Solutions, you may choose to provide additional personal information necessary for us to assist you. Depending on the nature of the engagement, this could include information concerning family circumstances, insurance matters, healthcare systems, benefits, employment, financial circumstances, legal or administrative processes, or other sensitive personal situations.

 

We do not ask you to provide this type of sensitive information through general website contact forms or The Golden Read.

 

Information provided as part of an Advocacy Solutions engagement is also subject to the applicable Scope of Practice & Disclosure Statement, Client Acknowledgment and Consent, and any other client agreement governing the engagement.

 

Payment Information

 

If you purchase a product or service, payment information may be collected and processed by the payment provider used at checkout.

 

We do not intentionally store complete credit card or financial account numbers on our own systems when payment information is processed directly by a third-party payment provider.

 

Information Collected Automatically

When you use the Site, we and our service providers may automatically collect certain technical information, including:

​

• IP address.

• Browser and device type.

• Operating system.

• Pages visited.

• Referring pages.

• Approximate geographic location derived from IP address.

• Date and time of visits.

• Site interaction and usage information.

• Cookie and similar technology identifiers.

 

This information may be collected through Wix and other analytics or technology services we use to operate and improve the Site.

 

2. The Golden Read and AI Processing

 

The Golden Read allows you to submit text for analysis of tone, clarity, communication patterns, and possible alternative wording.

Text submitted to The Golden Read is transmitted to Anthropic's commercial API for processing.

 

We do not use text submitted through The Golden Read to train our own artificial intelligence models. Anthropic currently states that inputs and outputs submitted through its commercial API are not used to train Anthropic's models by default unless the commercial customer expressly opts into such use or otherwise provides the information for feedback or model improvement.

 

Anthropic currently states that API inputs and outputs are ordinarily deleted from its backend systems within 30 days, subject to limited exceptions including legal requirements, enforcement of its usage policies, or different contractual retention arrangements.

 

The Golden Read is provided for communication and educational purposes. Because text submitted for analysis may contain information about both you and other people, we strongly encourage you to:

​

• Remove names and identifying information whenever possible.

• Avoid submitting confidential business information.

• Avoid submitting passwords, Social Security numbers, financial account numbers, medical records, protected or privileged communications, or other highly sensitive information.

• Submit only information you have the right or authority to provide.

 

Additional restrictions regarding use of The Golden Read are contained in our Website Terms & Conditions.

 

3. How We Use Personal Information

We may use personal information to:

​

• Respond to inquiries and requests.

• Schedule consultations, discovery calls, workshops, or client sessions.

• Provide Golden Signal products, programs, training, and services.

• Operate and improve The Golden Read.

• Provide Advocacy Solutions services.

• Process purchases and transactions.

• Administer workshops, programs, registrations, and participant communications.

• Analyze Site performance and understand how visitors use the Site.

• Send newsletters, educational materials, updates, or marketing communications when you have requested or agreed to receive them.

• Maintain business, financial, contractual, and administrative records.

• Protect the security and integrity of the Site and our services.

• Prevent fraud, misuse, or unlawful activity.

• Comply with applicable legal obligations.

• Establish, exercise, or defend legal rights.

 

We will not use sensitive Advocacy Solutions client information for unrelated advertising or marketing purposes.

 

4. Research and Program Evaluation

 

Golden Signal programs may include voluntary surveys, assessments, feedback forms, or other evaluation activities intended to measure program effectiveness or improve program content.

​

If information is collected specifically as part of an academic or formal research study, that collection will be governed by the applicable research notice, informed-consent process, or other study-specific documentation rather than this Privacy Policy alone.

 

Participation in research will not be inferred merely from participation in a Golden Signal program.

 

5. How We Disclose Information

 

We do not sell personal information for money.

 

We may disclose personal information to service providers that help us operate the Site and provide our services. Depending on the services you use, these providers may include:

​

• Wix, for website hosting and website functionality.

• Calendly, for appointment scheduling.

• Vercel, for hosting and infrastructure supporting The Golden Read.

• Anthropic, for AI processing used by The Golden Read.

• Payment processors used to process purchases.

• Email and communication providers used to deliver requested communications.

• Analytics and technology providers used to understand and operate the Site.

• Professional advisers and contractors where reasonably necessary to operate our business.

 

These providers may process information only as permitted by their applicable agreements, privacy practices, and our relationship with them.

 

We may also disclose information:

​

• When required by applicable law, legal process, court order, or lawful government request.

• When reasonably necessary to protect our legal rights or investigate fraud, misuse, or security incidents.

• As permitted or required under an applicable Advocacy Solutions client agreement.

• In connection with a merger, acquisition, restructuring, financing transaction, sale of assets, or transfer of all or part of our business.

 

Advocacy Solutions Confidentiality

 

Information provided in connection with Advocacy Solutions services will not be disclosed to unrelated third parties for marketing purposes.

 

Client information may be disclosed with your authorization or when disclosure is otherwise permitted or required by applicable law or the agreement governing the Advocacy Solutions engagement.

​

6. Cookies and Similar Technologies

The Site may use cookies and similar technologies for purposes including:

​

• Operating essential Site functions.

• Remembering user preferences.

• Understanding Site usage and performance.

• Improving Site functionality.

• Supporting analytics.

 

Depending on the features enabled on the Site, additional cookies may be used for functionality or marketing.

 

Where available, you may manage non-essential cookies through the Site's cookie preference controls. You may also control cookies through your browser settings. Disabling certain cookies may affect Site functionality.

 

If we begin using technologies for targeted or cross-context behavioral advertising, we will update this Privacy Policy and applicable cookie controls accordingly.

 

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining appropriate business and accounting records, resolving disputes, and satisfying applicable legal obligations.

 

Retention periods vary depending on the type of information and the relationship involved.

​

For example:

• Contact and inquiry information may be retained for a reasonable period following the inquiry.

• Marketing subscription information is retained until you unsubscribe or we discontinue the applicable communication.

• Transaction and accounting records may be retained as required for tax, accounting, and legal purposes.

• Advocacy Solutions client records may be retained in accordance with the applicable client agreement and our record-retention practices.

• Golden Read submissions processed through Anthropic's API are subject to Anthropic's applicable commercial retention practices, which currently provide for deletion of API inputs and outputs from Anthropic's backend within 30 days in most circumstances.

 

We may retain information longer where required by law, necessary to resolve a dispute, or reasonably necessary to establish or defend legal rights.

 

8. Data Security

​

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, use, alteration, loss, or disclosure.

​

Our service providers maintain their own security controls for information processed through their systems.

​

No internet transmission, website, or electronic storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

​

9. Your Privacy Choices and Rights

You may contact us to:

​

• Ask what personal information we maintain about you.

• Request access to personal information you have provided.

• Request correction of inaccurate information.

• Request deletion of personal information, subject to legal, contractual, and record-retention requirements.

• Withdraw from marketing communications.

• Ask questions about how your information is used or disclosed.

​

Every marketing email we send will include a method for unsubscribing.

​

Certain state, national, or international privacy laws may provide additional rights depending on where you live, the nature of your relationship with us, and whether the applicable law applies to our business. Where such laws apply, we will honor the rights required by those laws.

​

We may need to verify your identity before fulfilling certain privacy requests.

​

We will not discriminate against you for exercising a privacy right provided by applicable law.

​

10. Children's Privacy

​

The Site and The Golden Read are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through general Site features.

​

Purchases, service bookings, account registrations, or contractual engagements must be completed by an adult unless we expressly provide otherwise.

​

Certain Golden Signal programs, including family-oriented educational programs such as The Golden Thread, may be used by families that include minors. Participation by minors should occur with the involvement or supervision of a parent or legal guardian.

​

Children under 13 should not independently submit information through The Golden Read, contact forms, newsletter forms, or other interactive Site features.

​

If we learn that we have collected personal information directly from a child under 13 without the authorization required by law, we will take reasonable steps to delete it.

​

If you believe a child has provided personal information to us improperly, please contact us.

​

11. Third-Party Websites and Services

The Site may contain links to websites or services operated by third parties.

 

This Privacy Policy applies only to information processed by T. Golden Advocacy Solutions, LLC. Third-party websites and services maintain their own privacy practices, and we encourage you to review their privacy policies before providing personal information.

​

12. International Visitors

Our business is based in the United States, and information we collect may be processed or stored in the United States or other locations where our service providers operate.

​

Privacy laws in those locations may differ from the laws in your place of residence.

​

If our services become subject to additional international privacy requirements, we will implement the disclosures, safeguards, and rights required by applicable law.

​

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technologies, legal obligations, or information practices.

​

When we make changes, we will update the Effective Date at the top of this Policy.

​

If we make material changes to the way we use personal information, we will provide additional notice or obtain consent when required by applicable law.

​

14. Contact Us

If you have questions regarding this Privacy Policy, wish to exercise a privacy choice or right, or have a concern regarding your personal information, contact:

​

T. Golden Advocacy Solutions, LLC
Portsmouth, Virginia, USA
tania@tgoldensolutions.com

​

​

By using the Site or engaging our services, you agree to the terms of this Privacy Policy.